INDUSTRY 5.0 · HUMAN-CENTERED ASSISTANCE

Operational knowledge becomes effectiveat the point of work.

In 420+, reviewed operational knowledge is available where a person needs it for their task. Assistance prepares the substantive decision; the responsible person assesses the specific case and decides within their authority.

People review. The process keeps their decisions traceable.

01 · CONTEXT AND ASSISTANCE

From work context to targeted assistance.

Before withdrawing material, the person must identify which container is selected and which status applies to it. Context-aware Assistance provides precisely this information at the appropriate moment. Digital Work Instructions connect it to the valid activity and an accessible clarification path.

WORK CONTEXT

Batch · Material · Equipment · Process phase · History · Requirements

01

Recognize

The system captures the current operational context.

02

Interpret

It connects the situation to reviewed operational experience.

03

Prepare

It provides information, review needs, and possible next steps.

CONTROLLED ASSISTANCEThe system prepares the substantive decision. The person makes it.

02 · HUMAN DECISION

People decide.

A container on hold requires a designated clarification path. An understandable warning alone does not replace checking the transaction rule. Decision Support can prepare permissible options; authority for the specific action must still be checked separately.

Effective involvement under the Human in the Loop principle requires sufficient context and real opportunities for the reviewer to intervene in the technical process.

AssessDecideExecute
Document the decisionObserve the effectDevelop operational experience

INDUSTRY 5.0

Human-centered. Resilient. Sustainable.

Human-centricity, resilience, and sustainability are goals of the European Industry 5.0 vision. The assistance approach described here primarily concerns the work situation. Effects on workload, resilience, and resource consumption must be investigated in each deployment.

EXPLORE THE KNOWLEDGE BASE

Make knowledge effective in the decision-making space.

Further articles explain models for guided work, assistance, technical feedback, and human responsibility.

Workflow Models Cyber-physical Production Systems Workflow Engine Approval Workflow Task Orchestration Role-based Process Control

420+ IN OPERATION

See how operational knowledge supports work.

In the demo, we show how 420+ connects work context, reviewed operational experience, and human decision-making.

People lead. Decisions remain traceable.